Engle Martin & Associates

Multi Line Adjuster

Claims Adjuster


Engle Martin is a leading national independent loss adjusting and claims management provider. We provide a comprehensive line of service offerings including commercial property, casualty, inland marine/cargo, heavy equipment and large loss adjusting, as well as TPA/claims management and subrogation. 


We are an Equal Opportunity Employer offering competitive pay and benefits and an environment where teamwork, ongoing professional development, continuous improvement, and exceptional service are valued and rewarded.


We currently have an outstanding career opportunity for a Multi-line Adjuster. The incumbent manages all aspects of property and general liability claims in a variety of business classes, effectively determining and communicating the extent of loss or damage associated with each claim. The incumbent assists the insurer in fulfilling its obligation to policyholders by addressing coverage, liability, compensability, subrogation, adjustment, litigation, and settlement matters within limit of assigned authority levels and in compliance with applicable legal and regulatory requirements.


  • Investigates insurance claims in any of a variety of settings, including, but not limited to, retail establishments, private or public office buildings, commercial habilitation, hospitality, corporate facilities, transportation sites, manufacturing sites, governmental facilities, schools, clinics, or hospitals; assess loss or damage resulting from various events including, but not limited to, inclement or catastrophic weather, earthquakes, fire, vandalism, or accidents.
  • Uses knowledge of property and construction, and/or knowledge of the specific industry or business affected, personally conducts property inspections and photographs claim sites as necessary to depict and substantiate losses or damage, or the lack thereof.
  • Through interviewing or other methods, obtains necessary information from the claimant and from experts such as architects, engineers, builders, construction workers, police officers, health care practitioners, accountants, and others to fully and accurately assess the extent of the loss. Also obtain medical reports and, appraisals, conduct witness and claimant interviews and procure their statements
  • Arranges medical examinations, contractors’ estimates, and other specialists’ appointments as necessary. Attends trials, arbitration, ADR and face-to face negotiations as required. Assists with monitoring quality of services rendered by appraisers, law firms, structured settlement vendors, rehabilitation vendors, and other experts; makes recommendations to client.
  • Works cooperatively with expert witnesses, attorneys, public adjusters, and carrier’s examiners as needed to conduct investigations, confirm findings and support evaluations.
  • Applies understanding of insurance policies and policy interpretation, establishing appropriate loss estimates based on all relevant information and findings; demonstrates understanding of a variety of coverage and loss types.
  • Recommends the reasonable and proper amount the insurance company should pay on a claim.
  • Ensures the accuracy of information collected and reported and guards against fraudulent claims, based on critical issues identified and accurate conclusions drawn.
  • Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers on conclusions and recommendations. Follows established policies, procedures, and processes in preparing information, and submits reports and documents in a timely manner and in accordance with insurer’s standards and expectations.  Effectively uses software systems such as Xactimate as necessary to produce accurate estimates.   
  • Maintains accurate, thorough field notes, journal entries, and time and expense records as required. Submit reimbursement reports in keeping with organization and client policies, procedures, and practices and with accepted industry standards. Apply knowledge of both time-and-expense and fee-for-service procedures, according to the stipulations of the agreement with the insurer.


  • Baccalaureate degree in a related field preferred.
  • 3+ years' experience in related claims handling.
  • Active license or ability to promptly obtain such in multiple jurisdictions.
  • Ability to understand claims adjudication process.
  • Knowledge of property and casualty claim law and jurisdictional issues.
  • Skills in analyzing, interpreting, synthesizing, prioritizing, and reporting pertinent information and discerning the essential from the non-essential.
  • Research and investigative abilities; negotiating, conflict resolution and persuasion abilities; sound written and oral communication skills, including skills in making client and public presentations.


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