Engle Martin & Associates

Collections Supervisor



Engle Martin is a leading national independent loss adjusting and claims management provider. We provide a comprehensive line of service offerings including commercial property, casualty, inland marine/cargo, heavy equipment and large loss adjusting, as well as TPA/claims management and subrogation.

We are an Equal Opportunity Employer offering competitive pay and benefits and an environment where teamwork, ongoing professional development, continuous improvement, and exceptional service are valued and rewarded.

We currently have an outstanding career opportunity for a Collections Supervisor.  The Collections Supervisor will optimize the company’s cash position by assuring that key processes and resources are implemented to facilitate efficient and effective collections.


  • Manage the day to day collection efforts with a team of (up to) 3 collections associates
  • Drive productivity and collaboration amongst the collections team
  • Compile collection/AR aging metrics to measure and track performance of the collection team
  • Participate in collection efforts on high priority or high complexity open invoices. Liaise between clients and management to resolve disputes on amounts owed.
  • Review bad debts write-offs prior to management approval, and take corrective actions if necessary.
  • Monitor/analyze delinquent accounts, assess probability of collection and recommend appropriate reserve for doubtful accounts.
  • Coordinate research efforts associated with unapplied payments, overpayments, duplicate payments or short payments, etc.
  • Make recommendations to improve the quality of processes and procedures
  • Assist with special requests/reports for management as appropriate


  • Five plus years of progressively responsible, relevant experience
  • Bachelor’s degree in business, finance or other directly related field preferred.
  • Effective written and oral communication skills; effective interpersonal skills, including the ability to work cooperatively with team members and clients; values compatible with those of Engle Martin's culture, including compassion, respect, integrity, teamwork, and adherence to standards of ethical behavior and professional conduct.
  • Proficiency in Microsoft Office Suite, with particular skill in Excel functions
  • Basic mathematical skills; fundamental finance and accounting skills


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